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SHIPPING & DELIVERIES

SHIPPING POLICY

COVID DELAYS - please be aware that due to COVID there may be delays in receiving your order. 

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We have partnered with GoSweetSpot as our courier service and currently only ship within New Zealand and to Australia. We use GoSweetSpot eco-bags which are compostable.
 

We aim to process and dispatch orders within:

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  • 1 - 2 working days for ready made items.

  • 4 - 5 working days for made to order items.

 

A track and trace will be provided to you once the order has been shipped for you to keep your paws on the parcel progress.

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To calculate your shipping rate, simply select your region from the shipping drop down menu in your cart before moving onto the checkout.

 

If multiple products are being purchased such as a snuffle mat and rope toy for example, you will be charged the higher shipping rate.

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