SHIPPING & DELIVERIES

SHIPPING POLICY

COVID DELAYS - please be aware that due to COVID there may be delays in receiving your order. 

We have partnered with GoSweetSpot as our courier service and currently only ship within New Zealand. We use GoSweetSpot eco-bags which are compostable.
 

We aim to process and dispatch orders within:

  • 1 - 2 working days for ready made items.

  • 4 - 5 working days for made to order items.

 

A track and trace will be provided to you once the order has been shipped for you to keep your paws on the parcel progress.

SHIPPING RATES (inclusive of GST)

Large items New Zealand wide

Small items New Zealand wide

From $6.55 - $11.85

$4.00

E.g. Snuffle mat, onesie, coat, jumper, tankie

E.g. Rope toy, snoods, scarves

To calculate your shipping rate, simply select your region from the shipping drop down menu in your cart before moving onto the checkout.

 

If multiple products are being purchased such as a snuffle mat and rope toy for example, you will be charged the higher shipping rate.