SHIPPING & DELIVERIES
SHIPPING POLICY
COVID DELAYS - please be aware that due to COVID there may be delays in receiving your order.
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We have partnered with GoSweetSpot as our courier service and currently only ship within New Zealand and to Australia. We use GoSweetSpot eco-bags which are compostable.
We aim to process and dispatch orders within:
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1 - 2 working days for ready made items.
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4 - 5 working days for made to order items.
A track and trace will be provided to you once the order has been shipped for you to keep your paws on the parcel progress.
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To calculate your shipping rate, simply select your region from the shipping drop down menu in your cart before moving onto the checkout.
If multiple products are being purchased such as a snuffle mat and rope toy for example, you will be charged the higher shipping rate.